How to design responsible AI and chatbot strategies

🎙️ In this episode of Chatbot Talks, we sit down with David Martens, Professor of Applied Data Mining at the University of Antwerp, to unpack the ethical, historical, and future-facing challenges of chatbot design in the age of generative AI.

From Eliza in 1966 to ChatGPT and beyond, David walks us through:
✅ How AI systems learn (and why they sometimes hallucinate)
✅ What makes generative AI powerful - and dangerous
✅ Why business value must come before chatbot implementation
✅ How AI could reshape the job market, and what AGI might mean for society
✅ The risks of chatbots in sensitive use cases like mental health and child interactions

💡 Whether you’re a policymaker, designer, or just AI-curious - this conversation blends academic insight with practical urgency. We explore how to stay innovative without ignoring the red flags.