We at Seven Beaufort want to thank you for the awesome projects and trust in the past year. It's been truly great to work with you and your amazing people.
remove this text and change background to client brand color
Together, we brought Patient Support Programs to the next level
PSPs expanded to new channels, featuring the PEx web portal, email and text messages
We introduced LINK-PSP in three new areas: Germany, BII and Japan
Showcased all of this to PEx leads, countries and managers in a demo session
Our first steps were made in the redesign of the Level 0
A first, upgraded design of the level 0 was built
Challenging the overall patient experience through the different PEx Levels by facilitating interesting discussions
We found synergies within UCB in the collaboration with patient ambassadors, AVID and the internal UX team
Providing more support towards countries
Together, we created the UCBCares EU Patient Solution Framework
Initiated the PSP Launch guide to lower the threshold for countries to set up a PSP
The training sessions and supporting materials for LINK-PSP got a full makeover, gaining a lot of appreciation from its users
And who knows what 2024 will add to this amazing list?
![[object Object]](/lib_SgVrTchGksgQdBiV/5to2tmehoshuavn2.png?w=306)
